Help Center
General Faq

Sell tickets from anywhere, and pay only $1.50 FLAT fee per ticket sale!

That's right, sell tickets from anywhere on the internet...from your Website, Emails, Facebook, Ning or Twitter, as easy as 123 using E-ticketmonster... In addition accept payments in 18 international currencies, covering 33+ countries, and pay only $1.50 fee per ticket sale regardless of ticket price and currency! To get started, all you have to do is power your event with E-Ticket Monster

$1.50 per ticket Service Fee.....is it real?

Yes, absolutely, we are putting an END to % based pricing. You shouldn't be paying more for the same piece of software just because your ticket price is more :) Percentage based pricing is OLD SCHOOL thinking, we are here to change & challenge the way things are done in the Events Industry. You pay only $1.50 Service Fee, regardless of your ticket price....whether it is $100 or $1000, it doesn't make any difference to us (and to our software)!

Wait a minute, you might charge me more for Credit Card Processing!

Big NO, you choose PayPal, Google or us to process your credit card payments. You only pay what PayPal or Google charges you to process credit cards. We don't get any cut in Credit Card Processing Fee, all we get is $1.50 per ticket Service Fee. Using E-ticketmonster, you not only save in Service Fee, you can also realize huge savings in Credit Card Processing Fee by using PayPal or Google. Moreover, you get all ticket sale proceeds directly into your PayPal or Google account for your immediate use! You can check current Credit Card Processing Fee by clicking the provider link below (Google even offers free Credit Card Processing to Non-profits till 2009):

PayPal Processing Fee
 
Google Processing Fee

I am already using PayPal or Google to collect event ticket money? Why should I use E-ticketmonster?

PayPal, Google are great services for collecting money, however it is not a full fledged event management solution. For example, you can do following tasks using E-ticketmonster with few clicks:
   

  • Custom branded Event Page
  • Creating Required, Optional tickets with specific start and end dates    
  • Creating Discounts and Special Promotions on the fly
  • Collecting detailed Attendee information
  • Automatic Mailing List creation for each event
  • One click Email communication with all Attendees
  • Detailed Registration Reports that can be exported to Excel, PDF
By combining E-ticketmonster with your PayPal, Google payment processing, you can focus on selling more tickets than spending time on trivial event management tasks.

What is E-ticketmonster traditional Credit Card Processing?

We do provide our own Credit Card Processing, however our fee is little higher than PayPal or Google. We currently charge 4.95% + 50c per ticket, accept VISA, Mastercard and Amex payments. The advantage of using our Credit Card Processing is seamless user experience, attendee never feels like he is going out of E-ticketmonster context to pay for the event. TIP: Some Event Managers enable both E-ticketmonster and PayPal (or Google) processing, giving more payment options to the attendee.

How do I receive proceeds from ticket sales?

You get proceeds into your PayPal or Google account directly, the money is available to you immediately as ticket sales are happening. If you use E-ticketmonster Credit Card processing, you will receive check from us first week of following month of your event close date.

How much Service Fee does E-ticketmonster competitors charge?

The lowest we saw is around 2.5% + $1 per sale with minimum guaranteed fee per ticket. You can checkout our competitors by doing google search. If you find anyone who charges less than $1 per ticket with same set of functionality, please let us know, we will be very happy to match the price with no questions asked :)

How much do I save by switching to E-ticketmonster?

For your convenience we developed a savings calculator, please click here to launch E-ticketmonster Savings Calculator.

Do I have to sign a contract with E-ticketmonster to get started?

We don't believe in locking up our customers with contracts, you are free to leave E-ticketmonster whenever you want. We are sure that once you start using E-ticketmonster, you would never want to switch to any other provider :)

How do I pay Service Fee to E-ticketmonster?

We will send you payment invoice email as soon as your event is over. You can just click on the link to make the payment.

Is E-ticketmonster reliable?

Yes, 100%. We have been providing Event Management software to thousands of satisfied customers since 2003. We are using Amazon Web Services to provide 100% uptime, scalability and security.

Who are E-ticketmonster customers?

E-ticketmonster customers range from big corporations like Amazon to special interest groups like VC Taskforce. Whether you are a small or big we have same passion to serve, provide the same software & support to make your event big success.

In the nutshell what services E-ticketmonster provides?

We broadly divided our services into following categories:

  1. Event Management

  2. Email Marketing

  3. Community Building

  4. Event Marketing & Promotion

Click on the links to learn more about each service.
Moreover, every E-ticketmonster member gets following public pages, you can publish and promote them wherever you want:
Events Page: http://<your Monster ID>.e-ticketmonster.com/events
Community Page: http://<your Monster ID>.e-ticketmonster.com/community
Photos Page: http://<your Monster ID>.e-ticketmonster.com/photos
Network Page: http://<your Monster ID>.e-ticketmonster.com/network

E-Ticket Monster sounds too good to be true? Does your solution compare to others?

Yes, in fact we perfected our software last 5 years based on our customer feedback and advances in technology. By using E-ticketmonster, rest guaranteed that you are using most powerful and technologically advanced software than any other competitor in this space. We not only beat our competition in pricing, we also beat them in feature set too.

How can I contact E-ticketmonster?

You can always send email to support at support@e-ticketmonster.com , you can also reach us calling 415 868-4948 . We are located in Address.